There are three subscription options that you can choose from. The standard subscription fees for London Art Studies are as follows: our Discovery Pass allows members access to 3 videos within a 24 hour period for £5.00; our Monthly Pass provides subscribers with unlimited access to our videos for a recurring monthly fee of £8.99; our Annual Pass provides subscribers with unlimited access to our videos for a recurring annual fee of £88.00. Some promotions offer a special introductory price. The terms of our introductory offers are stated in the promotional materials. At the end of any introductory offer period, the standard subscription prices set out above will apply.
We accept payment from Visa, MasterCard and American Express. Our Monthly Pass and Annual Pass are naturally recurring. For information about other payment methods, please email us at email@example.com.
Yes, Annual and Monthly subscriptions will automatically renew on the relevant basis, unless we hear from you otherwise. Please go to the “my account” section of the website to check your renewal date. Should you not wish to renew your subscription, please email firstname.lastname@example.org at least 14 days in advance of your renewal date.
Our Monthly and Annual subscribers receive additional benefits to their unlimited access to our video content. Monthly and Annual subscribers will both receive worldwide arts updates via our newsletters and a 30% discount on Phaidon books (excluding children’s and Collector’s Editions). In addition, our Annual subscribers will also receive exclusive recommended reading lists. Occasionally we will also have a select number of videos exclusively available to our Annual subscribers.
You can stream London Art Studies from any Internet-connected device. Supported devices include: laptops, smart TVs, game consoles, tablets, and mobile phones.
Your password protects your user account and you are solely responsible for keeping your password confidential and secure. The only person that should know your password is you. If you are on our Monthly or Annual plan, we allow a maximum of two videos to be streamed (via two different devices) at the same time using the same account. We reserve the right to cancel any subscriptions immediately if passwords have been shared. If you refer a friend to London Art Studies, and they sign up for an annual pass, you will receive one month free on your own subscription.
Treat someone you love and give London Art Studies as a gift. You can give both Annual and Monthly Membership as a gift. To do so, you need to log out of your existing London Art Studies account, head to the Membership/Sign Up page, and select the option below.
We welcome our subscribers who are teachers to share our videos with their classes, given prior consent. Please email email@example.com to obtain permission.
Updating your address and password can be done by visiting the 'My Account' section of the website. Once you have logged in, choose the 'Edit Details' link.
Click onto the "Login/Signup" section of the website. Below the login area is a 'Forgot Password' link. Click this and you will be asked to enter the email address with which you registered. Once you click on 'Request Password Reset', an email will be sent to you with further instruction.
If you wish to cancel your subscription please email: firstname.lastname@example.org giving 14 days notice. Please note that it may take us up to 14 days to process your cancellation and any payment due to come out of your account during this period may be charged.
Please email us at email@example.com. We are committed to responding within one working day. Please be aware we are based in London and that we operate in local time.